Best Practices

The Oklahoma Quality Foundation utilizes fifty years of proven best practices and approaches for achieving organizational excellence. These practices are based on the Baldrige Framework and systems deployed in award-winning organizations. The practices are based on a comprehensive set of organizational assessment and improvement criteria. The Oklahoma Quality Foundation recommends and helps deploy many proven and scalable systems that are time-tested across all industries.

We cover various aspects of organizational excellence, including leadership, strategy, customer focus, workforce engagement, process management, and results. Here are some of the key best practices that organizations can adopt to achieve excellence:

Leadership

Effective leadership is essential for organizational success. The Baldrige Best Practices recommend that organizations adopt a leadership approach focused on creating a shared vision, setting high expectations, and empowering employees to achieve their goals.

Strategy

A well-defined strategy is critical for achieving organizational goals. The Oklahoma Quality Foundation recommends that organizations develop a strategy aligned with their vision and mission, incorporating stakeholder feedback and data-driven insights.

Customer Focus

Customers are at the heart of any successful organization. The Oklahoma Quality Foundation recommends that organizations adopt a customer-centric approach that focuses on understanding customer needs and expectations and continuously seeks to improve the customer experience.

Workforce Engagement

Engaged employees are more productive and more likely to stay with an organization. The Oklahoma Quality Foundation recommends that organizations develop a culture of engagement by empowering employees, recognizing their contributions, and providing opportunities for development and growth.

Process Management

Well-designed and well-managed processes are essential for achieving consistent and predictable results. The Oklahoma Quality Foundation recommends that organizations adopt a process approach focusing on continuous improvement, data-driven decision-making, and eliminating waste and inefficiencies.

Results

Achieving measurable results is the ultimate goal of organizational excellence. The Oklahoma Quality Foundation recommends that organizations use a results-oriented approach focusing on achieving meaningful and measurable outcomes while continuously tracking and analyzing performance data to identify opportunities for improvement and growth.

The Oklahoma Quality Foundation has a comprehensive library of best practices for achieving organizational excellence. By adopting these best practices, organizations can typically create a culture of continuous improvement and achieve long-term success more efficiently than without them.