Typography is the art and technique

Typography is the art and technique of arranging type to make written language legible, readable and appealing when displayed. The arrangement of type involves selecting typefaces, point size, line length, line-spacing (leading), letter-spacing (tracking), and adjusting the space within letters pairs (kerning).

About the Assessment
& Awards Program


Applying for an Oklahoma Quality Performance Excellence Award is an effective way to look at your organization from a systems perspective, energize employees, and increase the focus on business results using the comprehensive feedback report that details your organization’s strengths and opportunities for improvement. Successful organizations use this low-cost consultation as a key strategic planning input.

The OQFPE Award program is open to companies, government agencies, and non-profit organizations throughout Oklahoma (some out-of-state organizations are also eligible). Whether you’re large or small, established or start-up, the program is scalable to fit your organization’s unique profile.

Level 1

This level helps identify gaps to help organizations focus on what matters while setting the foundation for integration as well as a sustainable systems approach to performance excellence.

Level 2

This level involves developing clarity around the most important aspects of your business and focuses on the six foundational process categories for performance excellence.

Level 3

This level is for organizations that use systematic processes and are actively moving toward a system-wide integration of performance excellence practices and long-term sustainability.

Level 4

This level is for organizations that have made progress toward a sound management system and the achievement of performance results.

Level 5

At this level, organizations, upon winning, are state-level role models that have met the criteria to apply for the National Level Baldrige Award. They demonstrate effective, systematic, well-deployed approaches that improve key processes.

Ready to get started?

A great way to get started is by ordering a copy of the OQFPE Baldrige Excellence Framework. This book is the foundation of the OQFPE program and provides details regarding application and eligibility requirements, as well as the Criteria for Performance Excellence on which to base your self-assessment. Order your copy of the framework online here or by emailing the OQFPE office at oqf@oklahomaquality.com.

The Assessment Process

The OQFPE Award program is based on a proven excellence framework published annually by OQFPE. Using questions posed in the Criteria, you’ll create a self-assessment that is analyzed by a team of OQFPE Examiners. This self-assessment can range from five to 55 pages, depending on the award level sought.

After analyzing your self-assessment, OQFPE Examiners will make a site visit to your workplace to gain a thorough understanding of your organization. Based on its findings, the examiner team will prepare a detailed feedback report that identifies your strengths and opportunities for improvement. The OQFPE Panel of Judges will review the examiners’ work and determine your organization’s recognition level.

Ready to level up your excellence journey?

"I see the Baldrige process as a powerful set of mechanisms for disciplined people engaged in disciplined thought and taking disciplined action to create great organizations that produce exceptional results."

Jim Collins Author of Good To Great

Applicant Resources



Tips, Tools & Best Practices

How do I learn more about the criteria? 

Check out our #ExcellenceAtADistance series for more information about the criteria and how to apply it to your organization.

How many pages should we allocate to each Category?

How do we learn more about writing an application? 
No matter where you are on your excellence journey, TNCPE has a workshop to help you improve performance. We can provide tailored instruction at your workplace on various topics:

Should we skip Level 2? 


Baldrige Framework Books
Baldrige Excellence Builder

Based on the more detailed Baldrige Excellence Framework and Criteria for Performance Excellence, the Baldrige Excellence Builder helps you assess your organization’s strengths and opportunities for improvement against the most important features of organizational performance excellence. By completing and acting on this assessment, you will be better positioned to accomplish your mission, improve your results, and become more competitive.


Baldrige Cybersecurity Excellence Builder
  • The Baldrige Cybersecurity Excellence Builder is a self-assessment tool to help organizations better understand the effectiveness of their cybersecurity risk management efforts, and identity improvement opportunities in the context of their overall organizational performance. This self-assessment tool blends organizational assessment approaches from the Baldrige Performance Excellence Program (BPEP) with the concepts and principles of the Cybersecurity Framework developed by National Institute of Standards and Technology’s Applied Cybersecurity Division (ACD).
  • Download the free Cybersecurity Excellence Builder


Criteria Commentary

The Criteria Commentary provides summaries of the Baldrige Criteria for Performance Excellence categories and items.

You can download the Criteria Commentary for free: